Tax & Duty
Some regions charge a fee for imported goods in the form of VAT, tariff, import duty, customs fees, etc.. Buyers are solely responsible for those fees. Drop shippers must inform customers of potential tax and duty in advance.
We are not responsible for any unexpected fees charged by your government and this is not a valid reason for a return or refund. However, if you need to label, pack, or declare your items in a certain way, we are more than happy to cooperate. From our experience, 75% of all orders are duty-free. We try our best to lower the risk of incurring customs fees. If a package is returned to us due to the buyer refusing to pay customs fees, we will not ship it again until all pending fees plus the extra shipping costs are paid.